ThreadWatch connects to a Slack workspace, watches the channels you care about, and surfaces unanswered questions, SLA performance, and support load — in one clean view.
How it works
Add ThreadWatch to a Slack workspace and approve the required scopes.
Pick the channels you care about and set SLA targets per channel.
Monitor open questions, response times, and who is carrying the load.
What you get
Every unanswered question surfaces with channel, author, and age. Nothing slips through.
Set first-response minute targets per channel and see the hit rate at a glance.
Top askers and top responders show support load in the current window.
ThreadWatch is fully open source. Fork it, self-host it, extend it. Or just spin up the dashboard and start watching your channels in minutes.